Security & Compliance

Managed Detection & Response (MDR)

Continuous monitoring and response for organisations that will never staff a 24/7 security operations centre.

Overview

Detection without response is an expensive way to find out you were breached. Most New Zealand organisations of moderate size cannot justify a round-the-clock security team, and buying a SIEM without the people to watch it produces alerts nobody triages.

MDR covers both halves: tuned detection across your cloud, endpoints and identity provider, and an agreed response path so something actually happens when a genuine alert fires at 3am.

What you get

Coverage outside hours

Monitoring continues when your team is asleep, which is when a good deal of activity occurs.

Detections that are tuned

Rules adjusted to your environment so analysts investigate real signals rather than drowning in noise.

Response agreed in advance

Containment actions we are authorised to take, and the ones that require waking someone, decided before an incident.

Improves over time

Every investigation feeds back into detection rules and your environment’s hardening.

How we work

  1. 01

    Onboard

    Log sources connected across cloud, identity, endpoint and network, with coverage gaps documented.

  2. 02

    Tune

    Baseline established and detections adjusted to your environment to suppress predictable false positives.

  3. 03

    Monitor

    Continuous triage, with escalation to your team against agreed severity and response times.

  4. 04

    Improve

    Regular review of incidents, coverage and detection quality, with hardening recommendations.

Common questions

Do we still need our own security people?

You need someone accountable internally who can make decisions and authorise containment. MDR provides the monitoring capacity, not the ownership.

What can you do without calling us?

Exactly what we agree in advance — commonly isolating an endpoint or disabling a compromised account. Anything with wider business impact requires your authorisation.

How long does onboarding take?

Usually two to four weeks. Most of that is connecting log sources and tuning out the initial false positives.

Often paired with

Ready to talk about managed detection & response (mdr)?

We will tell you what we would do, roughly what it costs, and whether it is worth doing yet.

Book a meeting